Shipping and Delivery
Shipping and Delivery Policy
1. Shipping Destinations
We ship to Australia and select international destinations. If your country is not available at checkout, please contact us at contact.saverty@gmail.com for further assistance.
2. Order Processing Time
- All orders are processed within 24 to 48 hours (excluding weekends and public holidays).
- Once your order is processed, you will receive a shipping confirmation email with tracking details (if applicable).
3. Estimated Delivery Times
The estimated delivery time depends on the shipping destination:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Australia (Standard) | 7 to 14 business days |
Please note that these are estimated times, and actual delivery may vary due to external factors such as weather conditions, customs processing, or carrier delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Any applicable customs duties, taxes, or import fees for international orders are the buyer’s responsibility.
5. Tracking Information
For orders with tracking, you will receive an email with a tracking number once your order is shipped. If you do not receive tracking details, please contact us at contact.saverty@gmail.com.
6. Delivery Issues
6.1 Delayed or Lost Shipments
If your order has not arrived within the estimated timeframe:
- Check your tracking information for updates.
- Contact the shipping carrier for further assistance.
- If the package appears lost, reach out to us at contact.saverty@gmail.com for support.
6.2 Damaged Orders
If you receive a damaged package:
- Take clear photos of the damage.
- Report the issue to the shipping carrier.
- Contact us within 48 hours of delivery with photos and details for assistance.
7. Customs and Import Fees
International shipments may be subject to customs duties, VAT, or import taxes determined by your country’s regulations. These fees are not included in the shipping cost and must be paid by the recipient. Please check with your local customs office for further details.
8. Incorrect Address & Failed Delivery
- Please ensure that your shipping address is accurate before completing your order.
- If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
- If a package is unclaimed and returned to us, we may issue a refund (excluding shipping fees) or offer a reshipment at the buyer’s expense.
9. Contact Us
For any shipping or delivery-related inquiries, please contact us:
📧 Email: contact.saverty@gmail.com
🌐 Website: https://saverty-shop.com/
Last Updated: 10 March 2025